Iterum, LLC's Privacy Policy

The following privacy policy applies to the websites and software products owned by Iterum, LLC and/or Steve Achelis. These websites include,,,,,,,,,, and more.

We strive to keep this privacy policy as transparent and simple as possible. Please contact us at if you have questions.

The Personal Information We Collect

We collect the personal data that you provide to us when you place an order on our websites or contact us via email. This includes your name and contact information.

If our website requires that you log in, we store the time and date that you accessed the site.

Our mobile apps do not store or transmit any personal information.

How We Use This Information

We use your personal information so we can notify you of product updates and to provide you with technical support.

If you provide us with your email address, we may use it to notify you of related Iterum products via "promotional" email. At a maximum, we promise to never send more than three promotional emails per year. In reality, we rarely send any promotional email.

If you provide us with your charge card information, we use that information so we can get paid for the products or services you purchase from us. We never store your charge card information.

An optional setting in the vRigger software allows vRigger to send error and usage information to Iterum. We use this information to find bugs and improve the software.

How We Share Your Information

If you purchase products or services from us, we share your billing information with our credit card processor so we get paid. Those companies have their own privacy policies. We never save your charge card information.

If you purchase the vRigger software after using a link on another website, we might send a thank-you email that contains your name and email address to the owners of that website.

We never share your personal information with third-parties for marketing purposes.

How We Secure Your Information

When collecting personally identifiable information, we use SSL secured pages. We store information about orders that you place in password-protected SQL databases that are secured by a third party.

We store vRigger error and usage data in an unsecure database. This database does not contain any personal information.

How Long We Store Your Information

We store this information indefinitely so we can provide you with customer support. You can request that we delete it.

Use Of Cookies

We store "cookies" (tiny files) on your computer to know which pages you visit on our website so we can navigate to the correct pages.

We sometimes use cookies to keep track of the website you visited before visiting our websites so we can thank them for recommending our products and services.

You can delete the cookies that our websites create at any time. If you delete the or cookies, these websites will forget which questions you have answered.

Third-Party Data Collection

Our websites use Google Analytics to keep track of which pages you visit. Google has its own privacy policy.

Some of our websites display advertisements that are generated by third parties (Google Adwords and Commission Junction). These companies have their own privacy policies and allow you to opt-out of their services. If you opt-out of these advertising services, you will still see advertisements, but they will not be personalized based on your interests.


You can opt-out of receiving email from us by sending an email to

Users of the vRigger software can opt-out by sending an email to or by visiting If you opt-out from vRigger emails, you will no longer receive emails regarding product updates.

Users of the vRigger software can specify whether vRigger should send error and usage information to us by choosing File > vRigger Options from within the vRigger software, and then selecting or unselecting the "Automatically send error/usage information" checkbox.


We don't store any personal information about children.

Contacting Us

You can contact us at for additional information.